Responsible Gaming

Responsible gaming at Daily Spins is based on the principle that online gambling must remain a form of entertainment, not a way to make money or solve financial problems. The goal of this page is to help you approach play consciously: understanding the risks, setting clear limits, and knowing when and how to stop. Daily Spins, operating via dailyspins-au.com under a Curacao (Antillephone N.V. 8048/JAZ) licence and offering access to Australian users on a grey-market basis, encourages you to use all available tools for self-control and harm minimisation. Our support team is available to provide information about responsible gaming features, assist with limits, and guide you towards professional help services if you are concerned about your own gambling or someone else's.

Important regional notice for Australian users: Daily Spins is not licensed by the Australian Communications and Media Authority (ACMA) and is offered from an offshore jurisdiction. Australian law prohibits the provision of many forms of interactive gambling services to persons in Australia. Nothing on this page constitutes legal advice. For information on Australian gambling laws, visit the ACMA website at https://www.acma.gov.au.

Risk Awareness

Online gambling carries a real risk of financial and psychological harm. Understanding early warning signs allows you to take action before gambling becomes problematic. Problem gambling can affect anyone, regardless of age, income, or experience.

Common warning signs of gambling harm

• Increasing time and money spent: You gamble more often, for longer sessions, or with higher stakes than you originally planned, and feel pressure to chase losses.
• Preoccupation with gambling: You frequently think about Daily Spins or other gambling sites when you are at work, studying, or with family, and plan your day around opportunities to play.
• Loss of control: You find it difficult to stop playing once you start, even after reaching a pre-set budget, or you continue after telling yourself "just one more spin".
• Financial problems: You borrow money, use funds needed for bills, or use credit cards or loans to gamble, and you may hide bank statements or transactions.
• Emotional distress: You feel guilt, shame, anxiety, irritability, or depression related to your gambling, and these feelings increase when you lose or try to stop.
• Impact on relationships and work: You withdraw from friends or family, miss social obligations, or your performance at work or study declines because of late-night play or distraction.
• Lying or secrecy: You minimise, hide, or deny the extent of your gambling when asked, or become defensive when someone expresses concern.

Self-assessment: check your gambling behaviour

Consider the following statements honestly. If you frequently answer "Yes", gambling may be causing harm and you should consider using our protection tools and contacting a professional support service.

• 1. I often spend more money on Daily Spins than I originally intended. (Yes/No)
• 2. I have tried to cut down or stop gambling, but found it difficult. (Yes/No)
• 3. I sometimes use money meant for bills, rent, or essentials to gamble. (Yes/No)
• 4. I feel stressed, anxious, or guilty after gambling sessions. (Yes/No)
• 5. I think about gambling a lot when I am doing other things. (Yes/No)
• 6. I hide my gambling from family, friends, or colleagues. (Yes/No)
• 7. I gamble to escape problems, negative emotions, or to feel better. (Yes/No)
• 8. I have borrowed money or used credit to continue gambling. (Yes/No)
• 9. People close to me have expressed concern about my gambling. (Yes/No)
• 10. I feel that gambling is starting to control my time, mood, or finances. (Yes/No)

Interpretation: A single "Yes" does not automatically mean you have a gambling disorder, but several "Yes" answers suggest increasing risk. In such cases, consider setting strict limits, taking a Time-Out or self-exclusion, and contacting one of the support services listed below.

Limits & Tools

Daily Spins provides voluntary responsible gaming tools to help you maintain control. These tools are available via dailyspins-au.com and are designed to allow you to define your own safe boundaries. You are strongly encouraged to set limits before you start playing and to review them regularly.

Deposit limits (daily, weekly, monthly)

Deposit limits restrict how much money you can add to your account over specific periods. Once set, you will not be able to deposit more than the chosen amount during the relevant timeframe.

1. Access your account settings: Log in to your Daily Spins account at https://dailyspins-au.com, open the profile menu, and select "Responsible Gaming" or "Limits".
2. Choose limit type: Navigate to the "Deposit Limits" section. You can typically set:
   • Daily limit (per 24 hours)
   • Weekly limit (per calendar week)
   • Monthly limit (per calendar month)
3. Enter appropriate amounts: In the relevant fields, enter the maximum amount you can comfortably afford to lose:
   • Example: Daily limit: AUD 50; Weekly limit: AUD 150; Monthly limit: AUD 500.
   • Consider your income, recurring expenses, and savings goals when choosing these numbers.
4. Confirm and activate: Review your choices and click "Save" or "Confirm". The system will confirm successful activation and apply the limits immediately or from your next deposit attempt.
5. Increasing vs decreasing limits:
   • Decreasing your limits (e.g., from AUD 200 to AUD 100 per week) will usually apply immediately.
   • Increasing your limits may be subject to a cooling-off period (for example, 24 hours) before taking effect. You will receive on-screen information about any waiting period.

Note: Limits are a self-protection measure. If you find yourself frequently hitting your limit and wanting to increase it, consider whether gambling is within your control and make use of Time-Out or self-exclusion options.

Time and session limits

Time-based tools help you manage how long you stay logged in and engaged with games on Daily Spins.

• Session reminders/timers:
  • In the "Responsible Gaming" section of your account, enable "Session Reminder" or "Play Time Alert".
  • Set a reminder interval, such as every 30, 60, or 120 minutes.
  • When the chosen period elapses, a pop-up will inform you how long you have been playing and your net result (wins/losses), prompting you to decide whether to continue or log out.
• Daily/weekly time limits:
  • Where available, you may set a maximum number of hours per day or per week during which you can be logged into your account.
  • Once your limit is reached, you will be automatically logged out and prevented from playing again until the next day/week.

Short breaks - Time-Out (24 - 72 hours)

If you feel that you need a brief pause to reassess your gambling, use the Time-Out feature rather than simply relying on willpower.

1. Open the Time-Out menu: After logging in, go to "Responsible Gaming" > "Time-Out" or "Short Break".
2. Select the duration: Choose a fixed period such as:
   • 24 hours
   • 48 hours
   • 72 hours (3 days)
   • Other short periods, if offered in the interface
3. Confirm your decision: Read the description of the consequences (temporary login and deposit restrictions) and click "Confirm Time-Out".
4. During Time-Out: You will not be able to:
   • Log into your player account
   • Make deposits or place bets
   • Access games from integrated devices using the same credentials

Important: A Time-Out is intended as a cooling-off period. If you feel strong urges to bypass a Time-Out (e.g., by creating another account or using other sites), this is an indicator that you may benefit from longer self-exclusion and professional support.

Self-Exclusion

Self-exclusion is a stronger, longer-term protective measure that blocks access to your Daily Spins account for a minimum period chosen by you. It is designed for players who recognise a loss of control or are at significant risk of gambling-related harm.

How to initiate self-exclusion

1. Navigate to the Self-Exclusion section:
   • Log in to your account at https://dailyspins-au.com.
   • Open your profile or account menu and select "Responsible Gaming".
   • Click on "Self-Exclusion" or "Permanent Exclusion".
2. Select the exclusion period: Choose the duration that best reflects the seriousness of your situation. Typical options include:
   • 6 months (minimum recommended period for early-stage problems)
   • 1 year
   • 2 - 5 years (if offered)
   • Lifetime (permanent exclusion from Daily Spins)
3. Read and confirm the terms:
   • Carefully review the explanation of what self-exclusion means, including the inability to access your account or modify the exclusion during the selected period.
   • Tick any confirmation boxes required (e.g., stating that you understand this is a binding decision) and click "Confirm Self-Exclusion".
4. Contact support if needed: If you encounter difficulties with the online process, contact our support team at [email protected] and clearly state that you request self-exclusion. For security reasons, we may ask you to confirm certain account data.

Consequences of self-exclusion

• Account access: During self-exclusion, you will not be able to:
  • Log in to your account or create new accounts with the same personal details (name, email, payment method, IP, or device fingerprints where technically detectable).
  • Deposit funds, place bets, or claim bonuses.
• Promotional communications: We will take reasonable steps to cease sending you direct marketing materials related to gambling once your self-exclusion has been processed.
• Existing balances:
  • Where permitted by our general terms and applicable law, you may request a withdrawal of any remaining real-money balance at the time of self-exclusion by contacting support.
  • Bonus funds, free spins, or other promotional credits may be voided in accordance with the bonus terms and conditions.
• Irreversibility during the period: Once self-exclusion is activated, it cannot typically be cancelled or shortened until the specified period has expired. Any request to reopen the account after expiry may be subject to additional checks and a cooling-off period.

Important limitation: Self-exclusion at Daily Spins applies only to your account with dailyspins-au.com and any technically linked mirrors or associated platforms under the same operator where we are able to identify your details. It does not automatically exclude you from other gambling websites, land-based venues, or apps. For broader protection, please consider national-level self-exclusion schemes and blocking tools described below.

Support contacts for self-exclusion

If you believe that your gambling is out of control or that self-exclusion may be appropriate, you are strongly encouraged to seek professional help in addition to using site-level tools.

• Daily Spins support (responsible gaming queries):
  • Email: [email protected]
  • General information: [email protected]
• External support: Refer to the Support Resources section for national helplines, international organisations, and counselling options.

Support Resources

Professional, confidential support is an essential component of responsible gaming. The following organisations and tools are independent from Daily Spins and can provide advice, counselling, or technical solutions to help you manage or stop gambling. Availability and services may change; you should consult each organisation's website for the most recent information.

Local support for Australian users

While Daily Spins is not licensed by Australian authorities, we recognise that many of our users may be located in Australia and require access to local harm-minimisation services. The services listed below are widely referenced for Australians experiencing gambling-related harm. Information is provided for convenience only and does not imply affiliation or endorsement.

• National Gambling Helpline (Australia - via Gambling Help Online)
  • Phone: 1800 858 858 (free call within Australia)
  • Website: https://www.gamblinghelponline.org.au
  • Hours: 24 hours a day, 7 days a week
  • Languages: English; interpreters available on request
  • Services: Confidential counselling, information, live chat, email support, self-help tools, and resources for affected family and friends.
• Lifeline Australia
  • Phone: 13 11 14
  • Website: https://www.lifeline.org.au
  • Hours: 24/7 crisis support and suicide prevention hotline
  • Languages: English; some additional language support via translation services
• State-based gambling help services
  • Each Australian state and territory operates its own gambling help services (e.g., "Gambling Help NSW", "Gambler's Help Victoria").
  • Access links via Gambling Help Online - services in your state.
  • Services typically include free counselling, support groups, financial counselling, and help for family members.

International support organisations

These organisations operate independently from Daily Spins and can be accessed regardless of which gambling site you use. They frequently provide online forums, self-help workbooks, and resources for people affected by another person's gambling.

National self-exclusion schemes (examples by country)

In addition to site-level self-exclusion at Daily Spins, some countries operate centralised self-exclusion registers that prevent you from accessing multiple licensed operators within that jurisdiction. The following examples are provided for informational purposes:

• United Kingdom - GAMSTOP
  • Website: https://www.gamstop.co.uk
  • Scope: Self-exclusion from all online gambling sites licensed by the UK Gambling Commission that participate in the GAMSTOP scheme.
• Spain - RGIAJ (Registro General de Interdicciones de Acceso al Juego)
  • Information: Spanish Directorate General for the Regulation of Gambling (DGOJ).
  • Scope: Registration prevents access to licensed gambling operators in Spain, both online and offline, for as long as the exclusion is in force.
• Other regions: Many EU and non-EU jurisdictions have similar national registers or venue-specific exclusion schemes. Check the relevant gambling regulator in your country of residence for details.

Australian note: Several Australian states and territories provide venue exclusion and multi-venue self-exclusion programs for land-based gambling and, in some cases, for licensed online operators. These do not currently extend to offshore operators such as Daily Spins but may still assist in reducing overall exposure to gambling.

Blocking and filtering tools

Blocking software can help you restrict access to gambling sites and apps from your devices. These solutions operate independently of Daily Spins and may cover multiple operators.

• Gamban
  • Website: https://www.gamban.com
  • Description: Subscription-based software that blocks access to a wide range of online gambling websites and apps across devices.
• BetBlocker
  • Website: https://www.betblocker.org
  • Description: Free tool allowing you to restrict access to thousands of gambling sites for chosen periods.
• Device-level and network-level filters:
  • Most operating systems and routers allow you to use parental controls or content filters to block specific websites or categories.
  • You may configure these tools to block dailyspins-au.com and other gambling-related domains.

Family and friends support resources

Family members and close friends affected by someone else's gambling can access specialised services:

• Gambling Help Online (Australia) - for family and friends: Dedicated resources and counselling.
• Gam-Anon: Support fellowship for relatives and friends of problem gamblers (https://www.gam-anon.org).
• Online forums and peer communities: Many international platforms (including parts of Gambling Therapy and GamCare) host moderated forums where family members can share experiences and coping strategies.

Confidentiality and professionalism: The organisations listed above generally offer confidential, professional assistance and do not share your information with Daily Spins. You should always review each organisation's privacy policy for details of how your data is handled.

Help for Family

Gambling-related harm affects not only the person who gambles but also their family, partners, and friends. If you are worried about someone using dailyspins-au.com or any other gambling service, it is important to seek help for yourself and to approach the person carefully and respectfully.

How to talk to someone about their gambling

• Prepare yourself: Learn basic facts about gambling harm and available support options so you can offer concrete information. Plan an appropriate time and place for the conversation, without distractions or time pressure.
• Use non-judgmental language: Focus on specific behaviours and how they affect you, rather than labelling the person. For example, "I am worried because I see you are spending more time and money gambling" rather than "You are an addict".
• Express concern and support: Emphasise that your intention is to support them, not to control or punish. Make it clear that you care about their wellbeing and are willing to listen.
• Avoid arguments and ultimatums (unless safety is at risk): Defensiveness and denial are common. Try to remain calm, avoid escalating conflict, and give the person time to reflect.
• Encourage professional help: Suggest contacting a helpline or counsellor together, or offer to help them access online resources or book an appointment.

Engaging the person in support

• Propose small first steps: Suggest practical measures such as setting deposit limits, using a Time-Out or self-exclusion on Daily Spins, or installing blocking software.
• Support but do not enable: Avoid covering their debts or repeatedly "rescuing" them financially, as this may unintentionally allow gambling to continue. Instead, encourage them to seek financial counselling.
• Respect autonomy and safety: Adults ultimately choose their own behaviour. If there are risks of family violence, financial abuse, or child neglect, seek urgent professional advice or contact emergency services.

Support for family members and next steps

Your own wellbeing is equally important. You are entitled to support even if the person who gambles is not ready to seek help.

• Helplines and counselling:
  • Gambling Help Online (Australia): https://www.gamblinghelponline.org.au - resources specifically for people affected by another person's gambling.
  • Lifeline Australia: https://www.lifeline.org.au - crisis support if you feel overwhelmed.
• Family support groups (forums, chats):
  • Gam-Anon: https://www.gam-anon.org - mutual support groups worldwide.
  • Online communities hosted by organisations such as GamCare and Gambling Therapy, which may include dedicated sections for affected others.
• Professional mental health support:
  • Consider consulting a psychologist, psychotherapist, or counsellor with experience in addiction and family systems, either privately or through public health services.
  • In Australia, your general practitioner (GP) can provide referrals and, in some cases, access to subsidised sessions under national health programmes (subject to eligibility).

Operator's Commitment

Daily Spins, operating via dailyspins-au.com under a Curacao licence (Antillephone N.V. master licence 8048/JAZ, verification at https://validator.antillephone.com), recognises its responsibility to promote safer gambling practices. Although the service is not licensed in Australia and is subject to Curacao regulatory oversight, the operator aims to implement internal controls aligned with recognised industry standards and independent testing (e.g., provider-level certification by eCOGRA as referenced in the corporate information).

Internal risk checks and monitoring

• Behavioural analysis:
  • The platform may use automated systems to monitor certain account behaviours that can indicate elevated risk, such as unusually frequent deposits, rapid play over extended periods, repeated failed deposit attempts, or patterns of late-night play.
  • These systems are designed to detect potential harm indicators rather than to assess creditworthiness or for marketing purposes.
• Reality checks and reminders:
  • Players may receive periodic on-screen messages reminding them of their playing time, net position, and available responsible gaming tools (limits, Time-Out, self-exclusion).
  • Certain high-risk patterns may trigger additional prompts encouraging players to consider pausing play or adjusting their limits.
• Age and identity considerations:
  • The operator prohibits use of its services by persons under the age of 18 or any higher minimum age required in the player's jurisdiction.
  • Know-Your-Customer (KYC) procedures may be used to verify age and identity. Accounts suspected of being used by minors may be suspended or closed.

When support may contact you

In line with internal policies and Curacao regulatory principles, Daily Spins support staff may initiate contact with you in limited circumstances where risk patterns are detected or where responsible gaming obligations apply.

• Triggers for proactive contact may include:
  • Repeated requests to increase deposit or loss limits over a short period.
  • Evidence of high or escalating losses inconsistent with previously observed behaviour.
  • Direct statements from you indicating distress, loss of control, or requests for help.
• Nature of contact:
  • Contact will typically be made via the email address registered to your account (e.g., from [email protected]), and in some cases via on-site messages.
  • Support staff may provide information about responsible gaming tools, encourage you to set or reduce limits, or propose self-exclusion. They may also refer you to external support organisations.
• Data protection:
  • Any use of your data for responsible gaming purposes is subject to the operator's privacy policy. Behavioural data used for risk detection is processed with the aim of reducing gambling harm and complying with licensing requirements.

Limitations and player responsibility: While Daily Spins endeavours to identify and respond to indicators of harm, no monitoring system is perfect. You remain primarily responsible for your own gambling decisions. Use of limits, Time-Out, self-exclusion, and external support services is essential to managing risk.

Updates

Responsible gaming practices, regulatory frameworks, and internal policies may change over time, particularly in view of evolving Australian regulatory enforcement against offshore operators and updates to Curacao licensing standards. Daily Spins may update this responsible gaming page to reflect new tools, processes, or legal requirements.

How you will be notified of changes

• Website updates: The latest version of this responsible gaming information will always be available on dailyspins-au.com. Material updates may be highlighted via:
  • Banners or notices on the homepage or within your account dashboard;
  • Notifications in the "Responsible Gaming" section.
• Email communication:
  • For significant changes affecting your rights or the functionality of responsible gaming tools, Daily Spins may send an email to the address registered on your account.
  • You are responsible for ensuring your contact information is accurate and for reviewing emails sent by the operator.

Date of last update of this page: 06 November 2026.

Contact & Feedback

If you have questions about responsible gaming at Daily Spins, wish to adjust your limits, request self-exclusion, or provide feedback on our harm-minimisation measures, you may contact us using the details below. Please note that general customer support and responsible gaming enquiries may be handled by the same team, but messages relating to loss of control or self-exclusion will be prioritised for appropriate handling.

Responsible gaming contact details

• Email - Responsible Gaming & Support: [email protected]
• Email - General information: [email protected]
• Website: https://dailyspins-au.com

Feedback and self-control request form

You can submit a request or provide feedback regarding responsible gaming through the following steps:

1. Log in to your account on dailyspins-au.com.
2. Navigate to the "Support" or "Help" section and select "Contact Us" or "Feedback".
3. In the subject line, clearly indicate one of the following:
   • "Responsible Gaming - Limit Request"
   • "Responsible Gaming - Self-Exclusion Request"
   • "Responsible Gaming - Feedback/Suggestion"
4. Include the following information in your message:
   • Your full name and registered email address;
   • Your username (if different from your email);
   • A clear description of your request (e.g., "I wish to permanently self-exclude", "I want to decrease my deposit limit to AUD 100 per week", or "I would like to provide feedback on the Time-Out feature").
5. Submit the form. Our team will review your request and respond within a reasonable timeframe, typically via email.

Urgent help: Daily Spins support is not an emergency or crisis service. If you are experiencing acute distress, thoughts of self-harm, or any other crisis situation, please contact local emergency services or a crisis helpline such as Lifeline (13 11 14 in Australia) immediately.

Disclaimer: This responsible gaming information is provided by Daily Spins for users of dailyspins-au.com as a general harm-minimisation resource. It does not replace professional legal, financial, or mental health advice. Laws and regulations concerning online gambling vary by country and may change. You are responsible for ensuring that you comply with all laws applicable to you and for seeking independent advice where necessary.